Complaints Procedure
As an Appointed Representative of New Leaf Distribution Limited, we aim to provide you with a high standard of service. If you are unhappy with any aspect of our service, please let us know.
Email: complaints@newleafgroup.co.uk
New Leaf Distribution Limited
165 – 167 High Street
Rayleigh
Essex
SS6 7QA
Tel: 01702 431130
We will acknowledge your complaint promptly and aim to resolve it within 8 weeks.
If you remain dissatisfied, you have the right to refer your complaint to the Financial Ombudsman Service (FOS):
Website: www.financial-ombudsman.org.uk
Phone: 0800 023 4567
Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR